Yes. Alternate Elevator works with commercial and residential clients throughout Central Florida. We help with elevator maintenance, repairs, inspections, modernizationsA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems., new installations, elevator communication upgrades, and phone monitoringA monitoring service for an elevator’s emergency communication system to help ensure calls are received and routed properly..

The best way to get started is to contact us with your building or home location, the type of elevator or lift you have, and what you need help with. This may include a shutdown, repair issue, failed inspectionAn inspection result containing violations or elevator-related issues that must be corrected before the elevator can be considered compliant., maintenance request, modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. question, new installation, or communication system concern.

If you already have a service agreement, let us know. If you recently purchased a building with an elevator, you may also need to update ownership information with DBPRFlorida’s Department of Business and Professional Regulation, the state agency responsible for elevator licensing, permitting, inspections, code adoption, ownership records, and Certificates of Operation. In Florida, DBPR is the Authority Having Jurisdiction, or AHJ, for elevators. and confirm your Certificate of Operation status.

Once we have the basic information, we can help determine the right next step.

In most cases, yes. Alternate Elevator services most commercial and residential elevator equipment, including traction elevators, hydraulic elevators, roped hydraulic elevators, rack-and-pinion elevators, wheelchair lifts VPLVertical Platform Lift; a wheelchair-accessible lift used to move people with mobility needs between levels over short distances at slow speeds. It is not used for freight. / IPLInclined Platform Lift; a wheelchair-accessible lift that travels along an incline, such as beside a stairway, to move people with mobility needs between levels. It is not used for freight., platform lifts, dumbwaiters, VRCsVertical Reciprocating Conveyor, also known as a material lift. This equipment is used to move materials only and is not used for passengers., material lifts, and LULALimited Use / Limited Application elevator, often used in smaller commercial or accessibility-focused applications. elevators.

If your elevator is shut down, has a repair issue, or has a failed inspectionAn inspection result containing violations or elevator-related issues that must be corrected before the elevator can be considered compliant., the best first step is to contact us with the building address, elevator license number, equipment type, current service provider if applicable, and a brief description of the issue.

Photos of the controllerThe main control system that operates and manages the elevator. Depending on the elevator design, the controller may be located in a room, door jamb, hoistway, pit, overhead area, or other equipment space., machine roomA room or space containing major elevator equipment, such as the machine, controller, or related electrical equipment. Not every elevator has a traditional machine room. / control roomA room or space containing elevator control equipment, such as the controller and related electrical equipment. Not every elevator has a traditional control room., Certificate of Operation, inspection report, or violation notice may also help us determine the next step more quickly.

We do not service escalators or moving walks. Once we review the basic information, we can determine whether we can provide maintenance, repair, inspection support, modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems., or a second opinion.

Alternate Elevator primarily serves the greater Central Florida area, including Flagler, Volusia, Brevard, Orange, Seminole, Indian River, Pinellas, Osceola, Lake, Polk, Hillsborough, Pasco, and Sumter counties.

If your building or home is outside of our primary service area but near one of these counties, you can still contact us. While we prefer to stay within our regular service area, we may be able to accommodate nearby locations depending on the type of equipment, the urgency of the request, the scope of work, and technician availability.

The best way to confirm is to send us your property address, elevator type, and the type of service you need.

The easiest way to request a quote or service visit is to use our Contact page and select the option that best matches what you need, such as maintenance, repair, inspection, modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems., new installation, residential elevator, elevator communication, or phone monitoringA monitoring service for an elevator’s emergency communication system to help ensure calls are received and routed properly..

For maintenance, repair, or inspection requests, include your building address, elevator license number if available, the type of equipment, and a brief description of the issue or service needed.

For modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. or installation requests, include any specifications, drawings, blueprints, photos, or project details that may help us understand the scope of work. The more information you provide up front, the easier it is for us to route your request and respond accurately.

If you have trouble using the form, you can call us directly at 321-235-0487.

Yes. Alternate Elevator can help clients who do not currently have a service agreement, as well as clients who already have another elevator company servicing their equipment.

If you do not have a current service agreement, we can review your equipment and help determine whether you need maintenance, repair, inspection support, modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems., or another service option.

If you are already under contract with another company, your agreement may include terms that affect outside service, second opinions, or competitive bids. We can still review the situation, provide guidance, and help determine whether we can offer a quote, second opinion, or service option.

Yes. If your current elevator company has recommended a major repair, replacement, or modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems., Alternate Elevator can review the situation and provide a second opinion.

A second opinion can help determine whether the recommended work is necessary, whether another repair option may be available, and whether the quoted cost is reasonable. In some cases, a repair may be possible instead of a larger replacement. In other cases, modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. may still be the better long-term solution.

To help us review the situation, send us the quote or recommendation you received, the building address, the type of equipment, a description of the issue, and any photos, inspection reports, or violation notices that may apply through our Contact page.

For large elevator expenses, it is usually worth getting another experienced review before approving the work.

You should consider modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. when your elevator is becoming unreliable, expensive to repair, difficult to maintain, or unable to meet current code requirements.

Age alone does not always mean an elevator needs to be modernized. The bigger concern is age combined with repeated shutdowns, worsening ride quality, unavailable parts, poor equipment condition, costly repairs, or the need to comply with retroactive code requirementsCode requirements that can apply to existing elevators, not only newly installed elevators..

modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. may also make sense if your elevator depends on obsolete parts or proprietary parts that are expensive, difficult to obtain, or only available through the original manufacturer.

Before approving a major modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. project, we recommend getting enough information to compare your options. In some cases, a repair may still be the right choice. In other cases, modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. may be the better long-term investment.

DLMDoor Lock Monitoring; a safety feature that helps verify elevator door-lock circuits before the elevator is allowed to operate. compliance refers to elevator door-monitoring requirements intended to help prevent unsafe elevator operation when door-lock or door-position circuits are not working properly.

In simple terms, the elevator must be able to verify certain door safety conditions before it can operate. Depending on the age and design of your elevator, this may involve both DLMDoor Lock Monitoring; a safety feature that helps verify elevator door-lock circuits before the elevator is allowed to operate. and DPMDoor Position Monitoring; a related door-safety requirement that helps verify the car door is closed before the elevator leaves a floor. requirements.

Older elevators may not already have these features, especially if they were installed before these requirements became common in newer elevator codes. Bringing an older elevator into compliance may require controller work, wiring changes, door-equipment upgrades, or a larger modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. review.

Because every elevator is different, the best next step is to have the equipment reviewed before assuming that a quick add-on device or small repair will fully solve the issue.

If you are being told your elevator needs emergency brake, ascending car overspeed, or unintended movement compliance, it usually means a safety or code-related issue has been identified with how the elevator stops, holds position, or responds to unsafe movement.

These requirements are generally intended to help prevent conditions where the elevator moves when it should not, moves upward too quickly, or fails to stop and hold properly under certain conditions.

Depending on your elevator’s age, design, controller, machine, brake system, and existing safety devices, correcting this issue may require more than a small repair. In some cases, it may involve controller upgrades, brake upgrades, wiring changes, machine-related work, safety-device integration, or a larger modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. review.

Because this type of work can be technical and expensive, the best next step is to have the equipment reviewed before approving a solution. Alternate Elevator can help determine whether the recommendation makes sense, whether the proposed scope is appropriate, and whether a repair, upgrade, or modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. is the better path forward.

An overlay is an add-on device or module designed to create a specific operational change without fully replacing the underlying elevator equipment.

An overlay may sound like a quick fix for a code or compliance issue, but it may not address every part of the elevator system that needs to be upgraded. It can also require changes to other components, affect equipment reliability, or create additional code concerns depending on how it is installed.

In some cases, adding an overlay may affect the equipment’s UL listingA safety certification showing that equipment has been tested by Underwriters Laboratories to applicable safety standards. / CSA listingA safety certification showing that equipment has been tested by CSA Group to applicable safety standards. or be treated as an alteration, which can create additional code, permitting, or compliance requirements.

Before choosing an overlay, the elevator should be reviewed as a complete system. If the equipment is older, difficult to maintain, experiencing repeated shutdowns, or being updated to meet older code requirements, a larger modernizationA major repair or upgrade to aging elevator equipment, often involving controls, fixtures, machines, doors, or safety systems. may be the safer and more reliable long-term solution.